Sophie bought a pair of the white bonded scuba pleated wide leg trousers for £20 from the website, only to discover they didn’t look quite how she expected upon arrival.
When trying the trousers on Sophie discovered they were so long they trailed along the floor, and the sizing was a little different than expected.
According to the website the trousers are 83cm (32.5in).
She posted an image to her 955 Twitter followers, and it quickly went viral.
“Not what I ordered tho is it” she captioned the image, before tagging Pretty Little Thing.
The post was quickly retweeted over 10,000 times, and racked up 46,000 likes in a matter of days.
This Twitter user was left red faced when she realised the ‘cute’ design on her Ann Summers pyjamas was actually numerous naked people, some even having sex – awkward [Ann Summers/Twitter]
And it seems Sophie wasn’t the only customer who experienced the same thing as many more shared their experience.
From oversized jumpsuits to extra long trousers – customers couldn’t help but laugh over their shopping fails.
However, it wasn’t long before Pretty Little Thing came to the rescue, offering to sort the problem out.
Not only were the white trousers removed from the website, they also offered an investigation.
The replied: “Hey Sophie, Sorry to hear the trousers aren’t right. If you could DM us with your order number, we can look into it for you.”
Tall shoppers were, however, really happy to hear Pretty Little Thing had extra length in their trousers as they thanked them for their “perfect fit”.
OK! Online has contacted Pretty Little Thing for comment.